37 hours per week
We are looking to recruit an administrative assistant to support the ongoing development of our Bridge Link Telecare Service.
The Bridge Link Telecare Service is an assistive technology service that helps vulnerable people stay independent in their own homes, offering help 24 hours a day, 365 days a year.
Using a lifeline unit, a pendant, or other complex sensors, Telecare will raise an alarm via a telephone call to a chosen family member, carer, friend or monitoring centre. Our monitoring centre will then arrange for help from our 24-hour Mobile Response Team or the emergency services, as well as anyone listed as emergency contacts.
All telecare equipment packages are tailored to individuals’ needs, ensuring that we achieve the best outcomes. As needs change, the equipment and telecare package can be adapted.
Requirements:
A sound administrator with experience of working in a fast-paced office environment, you will have good I.T. skills and previous experience of using office systems. Working in a customer focused environment, you will have good communication skills and an ability to work to strict timescales and meet a variety of deadlines.
The ability to greet customers through the medium of Welsh is a requirement for this post.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Closing Date: 01 May 2024
Job Description & Person Specification
Benefits to working at Bridgend County Borough Council